My mother finally got DSL and eventually managed to get it configured, after putting the microfilters in the wrong place. However every time she tried to send an email it prompted her for a password and failed. That wasn't how I left it. The problem arose because Wannadoo decided they would override every setting I configured with their own mail server settings and branding, setting itself as the default over her existing email address. Even worse it added an advertisement bar to Outlook Express. She's paying for the DSL, why should she get adverts when she reads email? To remove it navigate to

and delete the BodyBarPath entry. To cull the IE branding delete the C:\Program Files\Internet Explorer\Signup directory. I can understand the use IE branding in a corporate environment but allowing ISPs to use it to hijack user settings and add advertisements without confirming this with the user seems rather low.